Shankkriti — Privacy Policy
Effective from: January 2025
This Privacy Policy explains how Shankkriti (“we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services (“Services”), including visiting our website or interacting with us during sales, marketing, or promotional events.
By accessing or using our Services, you consent to the collection and use of your information in accordance with this policy.
1. Information We Collect
a) Personal Information You Provide
- Full name
- Email address and phone number
- Billing and shipping addresses
- Payment and transaction details
All online payments are securely processed through our trusted payment gateway partner. We do not store or access your complete card details.
b) Automatically Collected Information
- IP address, browser type, device type, and operating system
- Location data and usage statistics
- Cookies and similar technologies that enhance experience and security
2. How We Use Your Information
- To process and deliver orders efficiently
- To manage your account and communicate order updates
- To improve our website and product offerings
- To send promotional or marketing materials (only if opted in)
- To prevent fraudulent activities and ensure compliance with law
You may opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.
3. Sharing Your Information
- With trusted service providers (payment gateways, couriers, analytics partners) under strict confidentiality agreements.
- To comply with applicable legal obligations.
- In case of business transfers such as mergers or acquisitions.
We never sell your personal data to third parties.
4. Cookies and Tracking Technologies
We use cookies to:
- Improve website functionality and personalize your experience.
- Remember preferences for future visits.
- Analyse traffic patterns to improve services.
You can manage or disable cookies in your browser settings. Some features may not function properly if cookies are disabled.
5. Data Security
We use technical and organizational safeguards to protect your personal data from unauthorized access, misuse, or loss. However, no digital platform can guarantee absolute security. Please keep your login credentials confidential and use a secure network when accessing our website.
6. Your Privacy Rights
- Access, correct, or delete your personal data.
- Withdraw consent for marketing communications.
- Request details on how your data is processed.
To exercise your rights, contact us at support@shankkriti.in.
7. Data Retention
We retain your information only for as long as necessary to fulfill our legal and business obligations, including order completion, dispute resolution, and compliance with applicable laws.
8. Minors
We do not knowingly collect personal information from individuals under 18. If we learn that such data has been collected, we will delete it promptly. Parents or guardians can contact us for immediate removal.
9. Updates to This Policy
We may update this Privacy Policy periodically. The “Effective from” date reflects the latest version. Significant updates will be communicated through our website or email notifications.
Contact Us
- Email: support@shankkriti.in
- WhatsApp: +91 83680 44494
- Address: Shankkriti, New Delhi, India
Friendly Note
Your trust matters to us. At Shankkriti, we’re committed to ensuring your privacy, data safety, and an enjoyable shopping experience.